Here is a breakdown of all points of contact, and the corresponding reason to reach out. Your contact points will depend on whether you work in a Hub-based city or not.
For other questions about shifts and schedules, you can use the contact form in the app or send an email to [email protected].
Please note that for questions regarding extra time payments, you can reach out to the Live Operation Agent via the chat.
Reach out when you are sick, but also let us know when you are ready to work again!
For other questions about equipment, you can use the contact form in the app or send an email to [email protected].
- Broken vehicle
- E-Bikes
- Changing your equipment (for example different clothing size)
- Returning your equipment after quitting the job
Schedule your holidays in the Shift planning section of the Scoober app. Send a message to the Courier Coordinator if it’s for a longer period.
To schedule holidays: