Instructions for food delivery when picking up the order at a restaurant.
Step 1
Enter and greet the restaurant staff as usual. If the restaurant doesn’t allow you to enter, wait outside and follow the same procedure without entering the building.
Step 2
Mention which order you need to pick up. Make sure to check whether you need to pick up one or multiple orders.
Step 3
Ask the restaurant staff to place the order(s) on the counter (or table, desk, rack, window).
Step 4
Ask the restaurant staff to step at least 2 metres away from the counter.
Step 5
Once the restaurant staff has stepped away from the counter, you can approach the counter.
Step 6
Pick up the order and place it inside your delivery backpack. Make sure to check whether you need to pick up one or multiple orders.
Step 7
After you have picked up the order, make sure you click on “fetched” in the Scoober app.
Step 8
Thank the restaurant, leave the restaurant and deliver the order.