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Using the app during your shift

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  1. Before your shift: Either at the Hub or your starting address, turn on the “Currently working” button (iOS) or “Play” button (Android).
  2. During your shift: Click “Job list” in the main menu to see your first order, and the subsequent orders that will come during your shift. Follow the route provided by the app for picking up the order and finding the customer’s address. When you have completed the delivery, click “Done.”
  3. After your shift: Once you’ve delivered your last order, turn off the “Currently working” button (iOS) or “Play” button (Android).

feedback

Worked overtime?

Sometimes an order can get delayed. For example, you may have had to wait longer than expected at a restaurant. If that is the case, let the Live Operation Agent know via the chat and they will enter this information in the system, so you get paid for the extra time.

Updated on October 23, 2019

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